Chicago Coalition for the Homeless and its affiliates, which include Streetlight Chicago, ("Streetlight Chicago", "us", "we", or "our") are committed to protecting and respecting your privacy in connection with your use of our website, www.streetlightchicago.org (the "Website(s)"), Streetlight Chicago iOS and Android applications ("Apps") and other products, services and features thereof (the Website, the Apps and such other products, services and features are collectively referred to herein as the "Product" or "Products", which may be updated from time-to-time at the sole discretion of Streetlight Chicago).

This privacy policy ("Privacy Policy") and any other documents referred to herein set forth the basis on which any personal data we collect from you, or that you provide to us, in connection with the Products will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will collect, use and disclose your personal data.

1. Data We May Collect

We may collect and process the following data about you:

(a) Personal data including, for example, your name, e-mail address, password, and in certain instances, telephone number, data about your usage of the Products, data you provide in connection with your usage of the Products, and data collected by tracking technologies as further described in section 4 below that may identify you as an individual or allow online contact with you as an individual.

(b) Streetlight Chicago does not collect or process credit or debit card ("Payment Card") data.

(c) Device information such as operating system version, device type, and system performance data.

(d) Data collected via tracking technologies, as fully described in section 4.

2. Uses Made of the Data

We use information held about you in the following ways:

(a) To provide you with the Products.

(b) To answer your questions or requests for information or handle your complaints.

(c) To ensure that content provided by the Products is presented in the most effective manner for you and for your computer or other device.

(d) To provide you with informational communications, such as push notifications, to the extent that you have provided consent and/or consistent with notice and any opt-out rights to receive such communications under applicable law.

(e) To carry out our obligations arising from any agreements entered into between you and us.

(f) To allow you to participate in interactive features of the Products, when you choose to do so.

(g) To notify you about changes to the Products.

(h) To understand your broad, non-specific geographic location to help us identify groups of users by general geographic market (such as zip code, state or country).

3. Confidentiality and Security

The security of your personal data is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal data, you can contact us atstreetlight@chicagohomeless.org.

Except as described under the "Disclosure of Your Data" section below, we do not provide your personal data to any third party without your specific consent, as defined by applicable law. Streetlight Chicago maintains technical, administrative and physical safeguards to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, misuse or disclosure. Your personal information is accessible to only a limited number of personnel who need access to the information to perform their duties. Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Tracking Technologies

Streetlight Chicago and our analytics partners use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don't have to provide the same data several times during one task, to recognize that you may have already given a username and password so you don't need to do it for every web page requested, and to measure how people are using the Products.

We use local storage, such as HTML5, to store content data and preferences. Third parties with whom we partner to provide certain features on the Products also use HTML5 to collect and store data. Various browsers may offer their own management tools for removing HTML5.

The Products use Posthog code to gather statistical data. Posthog sets cookies to help us accurately estimate the number of visitors to the Products and the volumes of usage of the Products. This is done to ensure that the Products are available when you want them and are fast. For more data on how Google Analytics processes this data, visithttps://posthog.com/privacy.

5. Mobile Analytics

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record data such as how often you engage with the Products, the events that occur within the Products, aggregated usage and performance data, and where the Applications were downloaded from. We may link the data we store within the analytics software to any personal data you submit within the mobile application.

6. Log Files

As true of most websites, we gather certain data and automatically and store it in log files. This data may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. If you receive the HTML-formatted version of our email newsletter, your opening of the newsletter is notified to us and saved. Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.

7. Where We Store Your Personal Data

All data you provide to us through the Products is stored on our secure servers located in the US. Any payment transactions will be encrypted using SSL technology; all payment data is stored with our payment processor and is never stored on Streetlight Chicago's servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Products, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and suggest that your change your password frequently.

Unfortunately, the transmission of data via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Products; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

8. Disclosure of Your Data

Unfortunately, the transmission of data via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Products; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

9. Links to Third Party Sites

The Products may, from time to time, contain links to and from the Products of our partner networks, advertisers and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal data to these external websites.

10. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or by means of a notice in the Products prior to the change becoming effective. We encourage you to periodically review this page for the latest data on our privacy practices.

11. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed tostreetlight@chicagohomeless.org.